While 2020 was when eCommerce business owners got the rug pulled from under them, 2021 was the year when they shook it off and recovered with flying colors.

With a helpful nudge from our lifecycle marketing experts, our clients adapted to and integrated data-driven strategies and more customer-focused approaches in marketing—helping them establish sustainable eCommerce success despite the still prevalent challenges of the COVID-19 pandemic.

From there, we continued observing other areas in the eCommerce space that stood out in 2021.

From tested and proven eCommerce marketing strategies down to the nitty-gritty customer approach and modern strategy adoptions, this Industry Report will give you the edge you need to start your 2022 strong right out the gates!