Malomo helps brands turn order tracking into a branded marketing channel to help drive sales, build their brand, and reduce customer support tickets. Customer’s check their order tracking 4.6 times per order. While most brands send those interactions to a carrier tracking page or 3rd party, Malomo allows brands to control those interactions by customizing this experience with branded tracking pages and emails notifications. Through a white glove customer support approach, brands that use Malomo see a 20x return on investment and a 50% reduction in support tickets related to shipping.
Starts at $199/month for 2,000 shipments
Ecommerce Platform Expertise
Shopify, Shopify Plus, Klaviyo