fbpx August 19, 2020 - Chronos Agency

How to Use Chatbots to Boost your eCommerce Business’ Post-Purchase Journey

When it comes to eCommerce the ultimate goal is to encourage someone to click that ‘buy now’ button. Due to this, there is often a focus on a customer’s pre-purchase journey, rather than their experience post-purchase.  Nowadays, consumers have certain wants and needs from the post-purchase journey. They expect to be able to easily contact […]