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About Us

Lifecycle marketing that delivers sustainable growth for eCommerce brands

Our 80+ global team are helping ambitious eCommerce brands enjoy steady growth, healthy ROI and long-term retention.

Cultivating growth for brands worldwide


From seed to success: Our story so far


With an 80+ strong team, Chronos continues to cultivate steady growth for brands and generates over $220M+ in lifecycle revenue for 400+ clients locally and globally.

March 2022

Officially recognized as a Klaviyo Master Elite Partner. A rare accomplishment that highlights our expertise and best-in-class service level.

June 2019

With a new Kuala Lumpur office and now 60+ full-time employees, Chronos continues to help brands grow steadily and sustainably.

December 2019
Chronos is named as a Top B2B Company - Global by Clutch.

October 2018

Now an official corporation, with our first ten employees

July 2017

Our founder Joshua took a leap of faith and started an ecommerce marketing agency with one client on the books.

October 2017
First employee hired to maximize operational efficiency and effectiveness.

Scalable results


Increase in monthly email revenue


Email subscriber growth


Increase in placed order rate


“We don’t just charge blindly from Point A to Point B. We pave intentional paths.”

In 2017 Joshua Chin planted a seed that eventually grew into a team of 80+ retention specialists and is now one of the largest and most successful ecommerce email marketing agencies globally.

Chronos knows growth doesn’t happen overnight or by accident. It’s built on experience, systems, attitudes, and culture. And of course, plenty of grit.


That’s how we’ve become sustainable growth partners for over 400 amazing eCommerce brands. No flashy promises, sudden bursts or lucky wins. Just a relentless pursuit to help your brand take deeper roots and stand the test of time.

Joshua Chin

Co-founder & CEO | “Customer Lifecycle Marketing Visionary”

Joshua Chin
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trusted tech partners

Partnering with world-class integrations


Ready to thrive?

It’s time to create steady growth and long-term success with the power of eCommerce email marketing. Book a free audit and action plan to discover new ways to boost retention and grow revenue with email marketing.


What makes Chronos stick?

At the core of Chronos is a happy team who loves their work and is driven by our client’s success.


At Chronos, we cultivate a unique growth culture where growth doesn’t belong to one person but is shared by everyone. For us and our clients, growth is organised, not chaotic. Steady, not bumpy. Sustainable, not fleeting.


This is only possible with a true people-first approach. This means a flexible work environment, supportive managers, plenty of career opportunities and space to be ourselves and do our best.

Life at Chronos Agency


Want to grow your career with Chronos?

Want to join a winning team, doing work doing work you love? Check out our latest career opportunities and let’s make Mondays happy days.


Chronos Agency - AUSTRALIA

Suite 35/Mezzanine, 388 George St

Sydney NSW 2000
Email: sales@chronos.agency
+61 2 5657 8057
Chronos Agency - SINGAPORE

Sin Ming Lane #06-76 Midview City

Singapore 573969
Email: sales@chronos.agency
+1 332 263 3576