About Us
Lifecycle marketing that delivers sustainable growth for eCommerce brands
Our 80+ global team are helping ambitious eCommerce brands enjoy steady growth, healthy ROI and long-term retention.
- No lucky bursts, just unaccidental growth
- Cultivating long-term growth in competitive landscapes
- Average 43x ROI across 500 major brands
Cultivating growth for brands worldwide
HOW WE GOT HERE
From seed to success: Our story so far
Present
With an 80+ strong team, Chronos continues to cultivate steady growth for brands and generates over $329M+ in lifecycle revenue for 500+ clients locally and globally.
March 2022
Officially recognized as a Klaviyo Master Elite Partner. A rare accomplishment that highlights our expertise and best-in-class service level.
June 2019
With a new Kuala Lumpur office and now 60+ full-time employees, Chronos continues to help brands grow steadily and sustainably.
December 2019
Chronos is named as a Top B2B Company - Global by Clutch. October 2018
Now an official corporation, with our first ten employees
July 2017
Our founder Joshua took a leap of faith and started an ecommerce marketing agency with one client on the books.
October 2017
First employee hired to maximize operational efficiency and effectiveness.Scalable results
800%
Increase in monthly email revenue
71%
Email subscriber growth
34%
Increase in placed order rate
CHRONOS VALUES
Our 7 growth principles
MEET JOSH, FOUNDER OF CHRONOS
“We don’t just charge blindly from Point A to Point B. We pave intentional paths.”
In 2017 Joshua Chin planted a seed that eventually grew into a team of 80+ retention specialists and is now one of the largest and most successful ecommerce email marketing agencies globally.
Chronos knows growth doesn’t happen overnight or by accident. It’s built on experience, systems, attitudes, and culture. And of course, plenty of grit.
That’s how we’ve become sustainable growth partners for over 400 amazing eCommerce brands. No flashy promises, sudden bursts or lucky wins. Just a relentless pursuit to help your brand take deeper roots and stand the test of time.
Joshua Chin
Co-founder & CEO | “Customer Lifecycle Marketing Visionary”
trusted tech partners
Partnering with world-class integrations
BECOME OUR NEXT SUCCESS STORY
Ready to thrive?
It’s time to create steady growth and long-term success with the power of eCommerce email marketing. Book a free audit and action plan to discover new ways to boost retention and grow revenue with email marketing.
OUR TEAM
What makes Chronos stick?
At the core of Chronos is a happy team who loves their work and is driven by our client’s success.
At Chronos, we cultivate a unique growth culture where growth doesn’t belong to one person but is shared by everyone. For us and our clients, growth is organised, not chaotic. Steady, not bumpy. Sustainable, not fleeting.
This is only possible with a true people-first approach. This means a flexible work environment, supportive managers, plenty of career opportunities and space to be ourselves and do our best.
Life at Chronos Agency
CAREER OPPORTUNITIES
Want to grow your career with Chronos?
Want to join a winning team, doing work doing work you love? Check out our latest career opportunities and let’s make Mondays happy days.
Locations
Chronos Agency - AUSTRALIA
Suite 35/Mezzanine, 388 George St
