Joshua Chin 6:27
Yeah, that’s interesting. So you’re thinking about expansion, not just merely for the sake of expanding revenue. That’s, that’s a given but also a form of protection.
Andy Hooper 6:39
Exactly that. And that’s where we, our clients come into two categories, okay, they want to grow revenue, definitely. And typically, a epic seller that we work with, we successfully expand brands into Europe, and our target with our clients is get them to 80% of what they’re doing in the US market, most of our sellers sell in America first, then expanding to Europe. So our target is to get them to 80% of the US sales, that’s our target. So if they’re doing 100 million, we add targets to get them to 80 million now. So two reasons. One is to grow revenue. Like if I say to you while you’re doing 100 million you want to do 80 Most people are gonna say, Yeah, sure, that sounds like a great idea, right? You know, even if you’re doing 10, do a if you’re doing you know, the that makes perfect sense. But the other reason people do that is brand protection, making sure that their brand is protected, the product is protected, and they have the first launch of that product in Europe.
Joshua Chin 7:42
Make sense? Now, Andy, I love the the approach to simplification. And often we find that things are a lot more simple than we make them to be. What is a, from a layman’s perspective? What is the pathway to success in expanding into into the EU, and I know that you have a couple of frameworks in regards to this. For a US brand, looking to expand into the EU, what is the typical pathway that once you look at?
Andy Hooper 8:17
Yeah, we’ve worked with over 2000 sellers across all of our different services. So what we’ve been able to do with that is look at the data points across every section of what we do. So you we do logistics, we do compliance, we do account management, the advantages is where you see the data in logistics, you know, whether that’s fulfillment or shipping, we see the data in the compliance, whether that’s product compliance, or whether that’s VAT compliance, or wherever that’s, you know, recycling compliance, and all the other taxes that come into that. And then obviously, what people actually sell across different marketplaces. So what they enable us to do, having worked with 1000s of sellers is really put together a framework that says, Well, if you’re going to expand into Europe, here’s the steps that you need to go through. So let me give you the overall seven steps that we’ve got. Now, inside the seven steps, there’s a whole load of others and we’re not going to be able to dive into all of them on one podcast. But if I give you seven basic steps in a and a brief synopsis, on what each each of those are, it will give you a good understanding. So the first thing is market market research, make sure you get you understand what the market is where he was best place to sell your product and your product will sell in that market. Alright. The second thing is compliance, make sure your product compliant and make sure your business is compliant. Because if you go into and launch into a new market and one of those ism right, what happened is is at some point, you’ll get closed down be that by customs or the authorities or training standards or a mark get placed because you’re not compliant. And we don’t want to do is going to launch a product, sell 1000s of products and get these amazing sales velocity only for you to get shut down and lose all of that you it’s just like any point this, right? So make sure that compliance of your business and your products is the next step. The next step is marketplace launch, identify the right marketplace for the right product in the right country. So if you’re reselling on Amazon, for example, then actually, Europe is great for Amazon. It’s not Amazon isn’t the biggest across the whole of Europe. But it’s a great way to start. Yeah. Identify the marketplace that’s right for you and your product, in order to launch and have a launch strategy. The next thing is is is the warehousing and logistics. You need to be able to ship your products, you need to be able to get customers for your products, you need to be able to store your products and fulfill your products. And you need to accept returns. So you need the whole ability to be able to have some form of logistics network in region. And when we talk about Europe, we’re talking about two things. We’re talking about the United Kingdom and the European Union. Because since the UK left the European Union due to Brexit, we’re no longer part of the Union. But we are still part of Europe is a fun fact. If you’re like that, it’s still part of Europe, we haven’t gone anywhere, are we still on the same continent? We need to get your logistics sorted. Yeah. And then once you’ve got those things all sorted, you need to promote your products you need not if you think you’re gonna come over and put your products online, and they’ll just sell, I think those days are long gone. So it’s really important that you promote your products, and then launch on our website. And then and then scale your business. So the seven steps marketplace launch compliant, sorry, let me start again, market research, compliance, marketplace launch. Three PL logistics if you’d like to promote website and growth. So they’re the seven steps. And when you’re expanding, it doesn’t matter actually, whether you’re expanding to Europe, India, Singapore, Japan, Australia or the US, you could use this framework, in all fairness, to launch anywhere, just some of the words. And some of the compliance pieces will be different. You’re in the UK, Europe, we have VAT. You know, in some countries, you might have GST or sales tax. But you could use the framework, but we’ve specified and honed it specifically for this for Europe.
Joshua Chin 12:45
Why? Why do we start with marketplaces versus launching your own site? Immediately? Is there a reason to?
Andy Hooper 12:55
So the majority of the sellers we work with are really selling on a marketplace, and not on their website, the market? Sorry, the website for them is secondary. The marketplace is the first and foremost. So our our sixth step is launching on their own website in Europe and launching that. Now for some sellers. Actually, marketplace launch on website might be the opposite way round. So for example, they might be selling on Shopify WooCommerce, or wherever that might be. Yeah, so actually, they might launch that piece first, and then go on to marketplaces after. So you could alternate and twist those. The reason we have the marketplace first for us is because the majority of our sellers are marketplace, sellers, first and foremost. But you have to identify as a as an ecommerce seller that the long term strategy is always going to be to build your own audience. And therefore having your own website at whatever stage is a key ingredient to increasing your profit.
Joshua Chin 13:58
Andy one of the challenges that I foresee and the in Europe as as a whole is beyond you localization of languages and translation. And to some degree cultures. Do you see that playing a big part in the effectiveness of and speed of this expansion process? IE, is there and is there a revenue upside for me going through the trouble of translating and localizing my website and my products in to every single country?
Andy Hooper 14:37
Yeah, it’s a great question. Because yeah, I said that right at the beginning, there’s Firefox circa 550 million people in Europe. Yeah, that way outweighs the number of people that are in North America. But at the same token, I also said our target is to get sellers to 80% of their US sells, yep. You can see a disconnect straightaway, right. And the reason that is because of the regional dialects, translations, listings and everything else that goes into that. So in Europe, there’s 28 countries, therefore, there’s 28 languages. So when you are expanding into Europe, it’s important to understand that you will need to translate your products, you will need to translate your listings, you will need to do the SEO in the right language. And that’s why the sales aren’t as high as what we would estimate in the North American market when it’s one language on one country. Normally, I’d say broadly, yeah. So that’s where you do need to focus on what we find is that is easy for sellers to get to 50% of the US sells, the next 30% is all down to margins, not sorry, not margins, marginal gains. So marginal gains are, you know, you’ve got an epic listing is fully translated in German, the SEO is done in German, the key words are done in German, and so on. And it’s then building the brand out in that local country, in order to build and sell those, the opportunities are there without any shadow of a doubt. But people shouldn’t go into it thinking it’s relatively easy. There is hurdles to go through which we smashed down for our clients.
Joshua Chin 16:20
If, if, if a client? Well, if a brand isn’t working with with your business, what do you see being the the alternative options? And what do people tend to go towards when it comes to translation specifically, and localization?
Andy Hooper 16:38
Yeah, I think that you, when people, you know, they’re expanding, what happens is, is you’re you’re going into a complete new continent, in most cases. And what you then do is you then think, well, I need I need this, I need 10, different services, okay. And they could be across lots of different things. If you think about your business right now, some of those things you’re doing in house, some of those things you’re outsourcing. And that could be warehousing, you could be outsourcing, for example, but you could have it in your garage. You know, it could be in your, in your, in your shed, whatever it happens to be, you know, but there are things that you might outsource when you’re expanding to a new continent, you don’t have the resources or the ability to do that some of those things yourself. So you therefore start outsourcing pieces. Now, the advantage of working with us is that we pull that under one roof, so you only need one agency. So the first thing is, you only need one service provider when you expand into Europe. And that’s how we make it really simple for our clients. When you look at translation specifically, what you’re looking at is, you know, we have a three step approach for translations. First one is when you first expand, do it free for Google. Alright, you can’t do 28 countries, 28 languages and have speed to market, you will stifle your growth by the inability to be able to get everything perfect. Yeah. All right. We’ve all come across a listing or a listing on an ecommerce platform, that doesn’t quite translate properly. Yet, we’ve all done it. Yeah. Now, when you’re expanding to Europe, you know, if you’re English speaking, then those pieces are going to be relatively straightforward. You can do them in English, no problems at all. But what you want to do is then translate them, using staff with free Google Translate in all the other countries across Europe, that certainly are in your marketplace, dialect, right? straightforward and easy, because it’s free. And it’s simple. As soon as you’ve seen a cell in that on that product, you then get it translated by human native tongue translation. To get more listing, correct. The problem is you don’t have enough data to understand what the key words might be, and what the research and the SEO is gonna be on that listing in order to take the next level. So what you then do is you then basically put some small, small amount of money together native tongue translation. And then as you start to see more sales teams invest more money in that listing, to then start doing the SEO, the key words in that listing. So it’s like a three step process. And we work with our clients to enable that to happen. So our, our, you, we’re here to successfully expand ecommerce brands into Europe. If I said before you started, you need to do a full translation, SEO keywords, native tongue, and every listing is going to cost you $250. Like, you’d never expand because you’d have no money to promote your product or have stock. Yeah. That that’s a step in the process. Not i Let’s do this first, you know, and that’s where we’ll guide our sellers and say, Well, look, we’re seeing real strong growth in these plans. lock range in Germany now. Yeah. Now we do the research properly on getting this listed and do the SEL one for the one of about what.
Joshua Chin 20:09
What I have often seen any is that sellers end up not translating at all. Because English being a the standard go to secondary language or most European if not all European countries. It does, I suppose affect conversions a little bit, but as a testing face, not that bad of an option is Do you think that’s, that’s an okay option to take?
Andy Hooper 20:38
I think that depends on how you’re selling. If you’ve got your own website, I think that’s totally fine. No problems at all. If you’re on a marketplace, that wouldn’t language, and that’s the difference. You know, that’s, you know, you want to make sure that you’re able to, you know, work with the marketplaces, I agree that, you know, when you come to speak to market, you’ve got the website, you actually have an English is, is absolutely fine. No problems at all, because most people will pick that up. What’s actually more important is having it in the currency for the country. So when you when you click on that website, yep, you know, if you are based in either UK is in pounds, in Europe, most of Europe is in yours, what you want to be able to do is you want to click on that website and see it in pounds, or euros, well, you don’t want to see is in dollars, because all of a sudden you think are this is the first thought processes. This is coming from the States or China, and it’s going to take forever to land here. Now that might not even be the case. It’s truly about having the thought process. And it’s easy to do on websites. Like it’s really straightforward. Yeah. So that’s where we see a difference.
Joshua Chin 21:56
Fantastic. Now, trademarks, this is an interesting one. Obviously, with Brexit, that, that changes things a little bit. But also for someone coming in to the EU and UK from the US. How should they think about trademarks forgot to their product and a brand?
Andy Hooper 22:18
So trademarks are the only way you’re gonna be able to protect your brand. Fact, since Brexit, you would need a trademark both in the UK and in Europe. That’s, that’s now a given because of the way that Brexit has happened. And so you need two trademarks to sell in the UK or one in the UK, one in Europe, that increased costs. But you know, the process is broadly similar in both. So it’s not it’s one on a bit amount of work not to amounts of work, if that makes sense. Yeah, makes sense. You’re selling on a marketplace is absolutely imperative that you do that as quickly as you possibly can, in order to protect your brand. And to make sure that people can’t copycat and everything else, that’s a given. If you’re sending on a website, it’s not as important to do it as quick because quite honestly, people can’t copy your your website as quickly. But on a on a marketplace, that happens a lot quicker. But you we would we recommend the people that we see that are winning today. Are brands, yeah, brands, the ones that are winning. And if you can show a little TM trademark after your name, all of a sudden it gives the brand that much more que Deus because we’ve all clicked on a bouquet. We’ve all gone to a website. And we’ve all bought something from a Shopify store, or other web website platforms are available. Gernsback bought something and it’s never arrived. Yeah. And whether we’ve spent five pounds on that, or 50 pounds or 500 is completely irrelevant. People want to see that it’s a trademark brown brand. And buyers are becoming a lot more aware and a lot more focused on what the brand says about them.
Joshua Chin 24:16
That makes sense. Sometimes it’s about perception than anything at all. And Andy, no quick segue here. You’ve been building businesses and expanding brands into new markets for over 10-15 years now. What are some of your favorite failures along your journey?
Andy Hooper 24:41
along my journey or longer the sellers journeys
Joshua Chin 24:44
along your journey. What are some of your personal favorites?
Andy Hooper 24:49
Okay, my I think my number one active learning point, rather than favorite is the q4 last year. I We we’ve we’ve been very fortunate as a business to see significant growth year on year. Yeah, we’ve doubled or tripled every year. And that’s amazing. That’s incredible. And everyone, everyone starts a business, you know, you, you start a business and you hope, like everyone that puts a business plan together and says, Well, this is what we’re going to do. And this is how we’re going to do it. No one has an idea how it’s gonna go. And it’s just friggin luck. What actually happens when you make some of your own luck, okay, I get some of that. But, you know, we all go into business, and I’ve had several of them where, okay, this is going to be the next big thing. And I’m going to be a millionaire by this i sled nonsense. And, you know, but in this business, we have been very fortunate to have seen significant growth. And I remember when I was much younger, less gray, and a lot less wrinkles, that I remember hearing the stories of growth pains. No, I was like, yeah, right, whatever. Like, it’s just nonsense. So you’re gonna have these growing pains, you grow fast, you’re gonna, you’re gonna come across problems that are like, Yeah, what a lovely problem to have. And it wasn’t until last year that that really hit us. And, you know, one, I never wish this on anybody else, because growth pains are real. And they’re a massive problem. And what happened was, we you we’ve Yeah, we’ve been very fortunate, we’ve always said to our clients will grow with you. And as an ecommerce, you service provider, you that that’s difficult you have some of our brands are really growing fast. So we have to keep up with that. And when it comes to warehousing, fulfillment, storage, the downside today is that our clients continually demand they need more storage, and will always find additional facilities and everything else to make that happen. So last year, we took on another facility, we took on another 100,000 square foot of storage space. Broadly, 10,000 square meters, depending on where you are in the world will depend on how you divvy that up. But give or take. Yeah, and we moved in in September last year. Well, we had to move in, because we were out of space where we were, and we’ve added the facilities on. The problem comes when you have your systems and processes are great. But they’ve not been stress tested. What you have to do, and this is our favorite failure is that we’re not favorite failure, our biggest learning failure is that putting a system in process, but you need to put it under stress. And you need to identify at the point it’s before it’s breaking. So you need to have solid measurements in place to identify that and we didn’t, we didn’t have a system, a robust enough system, to identify when the processes weren’t working, and find the solution to that quick enough. So let me give you an example of that, you know, we took on more facilities, we said you could send in more products, no problems at all, we’ve done more storage space, send in another 1000 hours, whatever you need, we’ll deal with it. That’s amazing. But what we haven’t done, and here’s the failing is that we hadn’t identified which of our clients, were going to send in more stock. So when we’re expecting clients to send in, let’s say, one container a month, and they then send 20 a week, yep, you can see the problem. So we had a couple of clients that increased what they were doing, but significantly increase what they were doing. So we didn’t ask our clients for a solid forecast of what was coming. So we’re expecting one container a week. And we get 20 from one client. Bear in mind, we’ve got 200 clients, you can see where the scale of the problem is going to come. So you we learn very quickly from that. So if anyone’s listening to this, and they’re growing and scaling their business, one, make sure you’ve got a system and process in place. And people can follow it and adhere to it. Because it’s much easier to put that in place when you’re a smaller business than a bigger business. But when you put it in place, make sure you’ve done a some form of stress test to make sure that when the system and process fails, one you can identify it early enough and change it quick enough to make sure you don’t fail your clients and we found our clients and there’s nothing that I wouldn’t I haven’t admitted to our clients. So you because we’re very honest about what we do. When we make mistakes or we believe we’ve got a problem, we hold our hand zarbin say we’re doing everything we can do about it. And as a business owner, the best thing you can do is phone up and speak to the person, the business owner at the other end and say, Look, we screwed up, we’re on this, and you have my word, I’m doing everything in my power to resolve the problem. Yeah. And that goes a massive way to supporting the clients. Anyway, that was my least favorite, but most learnable outcome.
Joshua Chin 30:32
Sounds painful. Sounds, it wasn’t perfect. Sounds like a lot of pain. We’re definitely no stranger to grow up growing pains. It’s from the outside, kind of looking at it. You guys are growing. It’s, it’s great. You go, Yeah, but growing pains. And like, yeah, better than the other form of pain, but still pain, people just don’t realize that, with growth comes a growing level of responsibility and accountability as well to a larger pool of clients that expect a lot more. And it’s really difficult to keep that up. And especially when things are breaking up, right?
Andy Hooper 31:19
It’s very stressful, you know, it’s, you’re, you’re letting your clients down, you’re letting your team down, and you’re letting yourself down. And the one thing that I’m not very good at dealing with, is letting our clients down. And knowing we could have done a better job at that, because I’ve seen as a complete failure on my behalf. To have not dealt with that properly. I just can’t fundamentally deal with delivering poor service for our clients. And everyone’s under stress them.
Joshua Chin 31:51
Yeah, it’s not necessarily I hear you. And it’s, it’s something I can really relate to. Being in the business that we’re in, it’s service based. It’s it’s relationships, right and anti fragile. When you when you break trust, it takes way longer to rebuild that trust. So, Andy, I love what you’ve done with, you know, taking, taking, taking charge and taking responsibility and following up clients that are affected and being upfront and saying that you know, what, we screwed up, and we’re here to fix it, and you have my word, I’m doing everything I can, I think that means a lot more. Because every agency, every business is bound to go through some kind of some kind of hardship with their customers and their clients. And I think what defines the companies and businesses that are successful and that are here to stay are the ones who take charge and take responsibility. So fantastic stories.
Andy Hooper 32:53
Your clients respect you for it.
Joshua Chin 32:56
Yeah. And that highlight, yeah, that, that stays, that those are the moments that define the relationships that you’d have with with a client. And it’s a test, and ultimately is.
Andy Hooper 33:13
A stressful one at times.
Joshua Chin 33:14
Still test. Andy when times are tough, or when when you’re facing problems or challenges that you may not be able to deal with alone. Who do you go to? Do you have books that you come back to, again, mentors, or anything of that nature?
Andy Hooper 33:38
Yeah, I mean, I’ve, I’ve done a few things, I guess. I’ve got a really good network of business owners around me that I work I talk with, I see. I you know, I’m, I go to the gym every day. There’s a network of business owners in the gym at six o’clock every morning. We talk we communicate, I was out for dinner for some last night. Sunday mornings we go for instead of going to the gym, we go for a walk, we go for a two or three hour walk here, six o’clock in the morning, yo we sort of bag and it gives us So for me, I’ve got a great network of other business owners I can talk to around me. And that’s the first thing. I’m not big into really networking events, sitting around having to get around a table having a conversation. It’s not really me. I’m much more you working with people in in small groups and networking in that way. That works really, really well. I do listen to and come back to I do a lot of education. I do some courses. I like to go to events where I’m educating myself to learn in that way. But I have a couple of books that I probably come back to coming back to your point there I’ve I’ve listened to probably three or four books, and no it doesn’t tell about 10 times, you know, and depending on what the stress is, yeah, depends on come back to it. So I think there’s a few books that I would I tend to come back to. And for those listening, I think they fall into different categories. But, you know, there’s there’s one, measure what matters, which is about objective key results. John
Joshua Chin 35:21
John Doerr Doer
Andy Hooper 35:23
That’s it. Yes. Really, really good. And that’s about you, setting objectives and hidden key results and for me that’s around them focusing on the systems and processes off the back of that. Yeah. I do. I love a love as a customer born every minute, which is about the greatest showmen if you like for people that haven’t heard that and and PT Barnum. Yeah. And that one is written by Joe’s all Joe’s, something. Can’t remember that one. Then there is John McAfee. Is that the first audio fatale? Yes, I said. And then I also have those Russell Brunson who runs Click Funnels. He’s got a series of book.com secrets, expert secrets, traffic secrets, that I find inspiring to listen to that I always get something additional from every time I listened to as not necessarily. Just a recap, I find them all really useful. So yeah, there’s a few I go to, then there’s probably a handful of others. But that’s where I like to go to.
Joshua Chin 36:37
I love it. Every time I asked this question. The people I interview always have a kind of a set of go to resources, whether that be books or people that they kind of refer back to again and again, that helps them find new perspective and new solutions to things that they might be working on. What’s one thing that you wish younger Andy would know about that? You know, no, say 10 years back?
Andy Hooper 37:12
Yeah, educate my history of education. I went to school. And rightly or wrongly, probably wrongly, I believe that the I got to a point where I thought that the teachers were there, not because they wanted to inspire people, because they had nothing better to do. And that the education system for me, just didn’t work. Because I, you know, I’m a forward thinker. I’m fast thinking, but I’m not a math, science history, like history is in the past, I’ve got no interest in it. I’m so focused on moving forwards. And yes, I want to see what what says bendy streets are dominant repeat stuff. But you school isn’t about that. And I was put off of education by the school system, because of my own beliefs. Not necessarily because the school failed me. But there was no one inspiring a school, right? And entrepreneurs in schools just don’t work. Right. We all think we can do a better job than the teachers fact, whether we can can’t or indifferent doesn’t matter. And so I was put off by that. And I never started educating myself until much later. How do you so I would go back and say, start educating yourself isn’t about reading a novel. It isn’t about reading a book. You know, I didn’t like reading it. It was too time consuming. For me. I didn’t have time to sit down and read a book. But as soon as someone gave me an audiobook, and I started listening to audiobooks, it was like a game changer. Ah, and then podcasts and then. And then what about events? How else can I learn? You know what, I just died listening to all this stuff. And I think one of the ones I come back to Russell Brunson come back, that was probably one of the original ones. I binged podcast, listen to if you like, and I probably come back to that from a comfort point of view. I guess that’s your child, your inner child, come back to the comfort thing, you know, where did you start the journey of really educating yourself? And what does that look like? And I think that’s where I’d go to educate yourself. Find what you’re interested in, that you can educate yourself on and learn. And don’t be afraid to listen to different things. Because it was the point of listening to lots of different things that I found a few people that I resonated with. And they then Dave, they, they interviewed someone else on their podcast, and I’d listened to that and I go, well, that guy was awesome. Let me go and listen to this stuff. And then you can I listen to all their stuff. Yeah. And then you’ve listened to their podcast, you hear someone else. And every single one of those has given me a different idea or different inspiration or different thought process or a different, whatever, doesn’t matter. Yeah. But it’s they’re not for you to necessarily take everything they say as gospel, but to inspire you to go and listen to something else, or think about something in a different way.
Joshua Chin 40:26
It also opens up new new doors that you may not have had thought about you perspectives. And I can relate to that, that sometimes it’s about looking at things in a different way, or having yourself pointed towards a direction that you maybe haven’t explored before. Prior to listening to that book.
Andy Hooper 40:49
Exactly that everything we’ve done. I’ve learned from someone, and then I’ve gone Oh, that sounds good. Well, three other people doing doing that, go and listen to them. Yeah. And then go like the idea of this one, this one and this one and merge it. Because making your honestly a lot of these gurus are just spinning off stuff that’s been done by other people elsewhere. Yeah. It’s got the loudest voice or the biggest audience, and they’re just regurgitating stuff and making it their own framework. I said, just by you finding your own framework, you know, coming back to our seven step pathway, you know, all of that is completely ours. But the idea of the framework came from educating myself on other people’s frameworks. You know, it wasn’t that, oh, we need a seven step process. It was cute. Three people saying you need a framework. And that’s going away and building out a framework.
Joshua Chin 41:43
Yeah. Makes sense. I love that. I love that story. Andy, for people listening and wanting to learn more about what you do and potentially work with you, where should it go to? And how can they connect?
Andy Hooper 41:55
Probably the easiest places to come to LinkedIn. Say hi. That’s, that’s where you can find me as a person. If you want to learn more about what we do, and how we can successfully expand your brand into Europe, then Google Global E-commerce Experts, we’re based in the UK, we’ve got facilities in UK, Germany, Netherlands, London, and New York. So we’re pretty we’re, we’re not global, global yet, but we’re on our way to that path. You should be able to find us wherever, wherever that’d be social. If you listened, you enjoyed what you listen to you want to hear more, then we’ve got a podcast Global E-commerce Expanders, you can go in here, there. If you want to know more about the seven steps, then, you know, we’ve, you we all have the information we provide, and that we do is free online. You go to YouTube, go to our podcast, we talked to you about how you can do this all yourself. If you’ve got the time to educate yourself, and you don’t have the cash, go to a YouTube channel, go to our podcast, consume the content, and go and make your EU expansion a success. If you haven’t got the time, and you’ve got a bit of money to invest. Come on, give it another chat and see how we can support you.
Joshua Chin 43:05
I love that. Andy, thank you for coming on the show.
Andy Hooper 43:09
No problem. Thank you very much for having us, Josh.
Outro 43:16
Thanks for listening to the eCommerce Profits Podcast. We’ll see you again next time and be sure to click Subscribe to get notified of future episodes.
