How to Use Chatbots to Boost your eCommerce Business’ Post-Purchase Journey
When it comes to eCommerce the ultimate goal is to encourage someone to click that ‘buy now’ button. Due to this, there is often a focus on a customer’s pre-purchase journey, rather than their experience post-purchase. Nowadays, consumers have certain wants and needs from the post-purchase journey. They expect to be able to easily contact […]
7 Hacks Behind Highly-converting Emails to Crush your Competition in 2020
When stepping up your eCommerce email marketing game, you don’t have to reinvent the wheel. You might want to focus instead on how you can turn to optimize for conversions. Maximize your return on investment (ROI) by working with what you already have. That is the true hack behind highly-converting emails that isn’t just cost-effective—it’s smart […]
[Press Release] eCommerce Titans Podcast — How to Structure Your Email Marketing Funnel for Your eCommerce Brand
July 3, 2020 — Dimitri Nikolakakis (Chief Rainmaker of Dimniko eCommerce Facebook Ad Agency) and Joshua Chin (Co-Founder and CEO of Chronos Agency) talked about structuring the eCommerce marketing funnel for eCommerce businesses. Link to the full podcast at the end of this article. Email Marketing Fills the Gaps in Your eCommerce Marketing Funnel […]
The eCommerce Success Formula of 8-9 Figure Online Stores That Use Email Marketing
“What on earth are they doing with their eCommerce email marketing that I’m not? What’s their formula for success?” These are questions that would plague your mind when thinking of how to reach, or even surpass, the level of success that 8-9 figure eCommerce stores have achieved. When it boils down to hitting that 8-9 […]
[Press Release] Virtual eCommerce Summit — The 6-Steps You Need to Boost Your Sales Event Emails
May 27, 2020—Nick Shack hosted a free virtual eCommerce summit where the big names of the eCommerce world came together (virtually) to share the experiences, insights, and strategies they picked up along the way. For this event, here’s a quick overview of Joshua Chin’s (Chronos Agency’s Co-Founder and CEO) presentation on his 2020 Strategy for […]
Email Marketing & Customer Loyalty Programs: 5 Ideas to Drive Better Customer Engagement
When it comes to customer count—more isn’t always merrier. Expanding your market base is great for growing your brand, sure. But at some point, all those droves of customers will end up costing your eCommerce business more rather than sustaining it. Let’s dive into why it is best to retain your existing customer base, as […]
[INFOGRAPHIC] How You Can Boost Your Email Marketing This 2020
UPDATED: 30 APRIL 2020 Almost every customer, employee, and business owner is staying indoors in light of the COVID-19 pandemic. This makes email marketing an even more practical tool for reaching out to those people now. But are you doing email marketing right, and are you incorporating the best practices into your email marketing […]
How We Helped Our Clients Boost their Store Revenue Despite the Crisis — COVID-19 Email Marketing Campaigns
The eCommerce industry is one of the most affected by COVID-19. Yes, there’s an increase in the number of customers moving towards online shopping. But, other factors like logistics and inventory force stores to slow down. So what should you do? You can actually revisit your eCommerce email marketing strategy and turn the situation around. […]
The Evolution of Email Marketing — Smarter Destiny Podcast ft. Joshua Chin
March 23, 2020—Chronos Agency’s very own Co-Founder and CEO was interviewed on the Smarter Destiny Podcast by Martyn Cook. Josh shared how some businesses would still misunderstand the true purpose of email marketing. Catch more on the evolution of email marketing in the full episode here. Email Marketing Isn’t What Many People Think It […]
How to Retain Lifelong Customers and Raise AOV during the Coronavirus Pandemic with Email Marketing
How are your customers doing during the coronavirus pandemic? Are you wishing them well and keeping them updated with your company’s operations through your email marketing? During this time of crisis, the biggest priority businesses should focus on is customer retention. Acquisition strategies don’t tackle customer relationships and low consumer confidence. Email marketing during the […]